Singheng
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Our services
Three-year warranty
All LED display products manufactured by Singheng are covered by a three-year warranty, whether or not they are purchased directly from Singheng.
Free Online Technical Support
Unlimited online technical support, including phone calls, webcam, remote control
Free spare parts
Free spares on a pro rata basis
Free drawings
Free CAD steel structure drawings and wiring diagrams
Free project design and planning
In the pre-sale consultation stage, assist customers with LED display project design and planning.
Free industry information
Free to provide customers with LED display knowledge training, free of charge to provide industry information, share industry prospects, market development methods
Fee-based on-site installation services
Upon request, we can provide worldwide on-site installation guidance for a fee
Additional Service
Free Factory Training
Singheng provide 3 days free factory training to all customers
- Control system basic operation
- How to configure the LED display
- How to detect the common problem
- How to repair defected LED board
Customized Design Service
Singheng provides customized electronic and structural design for customers’ individual LED display products
LED display PCBA design
LED panel structure design
Installation structure design
OEM and ODM
Disclaimer
The warranty is void with following conditions
Damages caused by improper use, negligence, mishandling, acts of third parties, accidents, fire, flood, lightning, power surges or outages. Improper handling, operation in accordance with the technical instructions.
The product has been altered or repaired by other than the manufacturer or an authorized service representative of the Manufacturer
Modifications or accessories other than those manufactured or provided by the Manufacturer have been made or attached to the product which, in the determination of the Manufacturer have affected the performance, safety or reliability of the product
- Natural loss of brightness and color, lack of necessary regular maintenance.
- Unless written agreed, this warranty policy does not apply to consumables, including but not limited to connectors, networks, fiber optic cables, cables, power cables, signal cables, aviation connectors, and other wire and connections.
- Warranty period has expired.
Do you have any question?
Feel free to contact us anythime.